Insuring your home seemed to be an easy task. You’d ring up an insurance company, they’d tell you what your home is worth and then you’re covered. If you make a claim, they pay up and you can repair or replace your home exactly how it was. But wait, because just like an infomercial, there’s now more to it.

One-Third of Kiwi Homes May Be Underinsured

As an insurance adviser, insurance premiums are part of what we cover with clients every day.

You know what, it does not matter how young or old you are, how rich or poor, the conversation around premiums is universally the same.

Let me get something clear out front. I am an insurance adviser, not an insurance agent.

This means, frankly, I do not care what cover you take or have, who it is with or how much you spend on it; so long as it is the right benefit at the right level at an acceptable premium for you.

They say all is fair in love and war. 

And it was first said by Miguel de Cervantes who made the comparison in 1604 in Don Quixote when he wrote, "Love and war are all one . . . Which was translated from the original Spanish used.

Variations have been used since, though it was not until 1850 that we saw the exact phrasing we know today.

Frank Smedley wrote in his novel, Frank Fairlegh: Scenes from the Life of a Private Pupil:

I'm doing Movember this year, raising funds and awareness for men's health, please support the cause here mobro.co/willowgrove

I want to raise awareness about mens health and getting regular medical checks, even when you feel fine.

As a life insurance adviser, dealing with preventable conditions, particularly with men, is one of the most frustrating things I encounter.

We've been chatting in a number of groups about risk and insurance and we got chatting with Amanda from Southern Bride.

Having got married not too long ago myself, I appreciate the stress and challenges arranging a wedding can have.

Not to mention some of the risks that pop up with not only the celebration on the day, but the final parties before and some of the antics that happen.

I often hear from my colleagues and providers about using electronic applications. Often phrased with the comment, “With what you do with technology, it is surprising you do so much with paper?”

Interestingly clients are also often surprised with the paper too. Maybe there is too much and more digital could be included. We will see.

Frankly of everything I do, the application form is the most difficult part of the whole process for clients. When we are in an environment where things are being simplified, insurance applications have got more difficult.

In basic terms, income protection insurance in New Zealand replaces a percentage of your income when you cannot work in your own occupation for a medical or injury reason. 

It is designed to provide 75-80% of your in the hand earnings to you when disabled at claim time.

Most policies today have a range of options and different flavours. Fundamentally there are two types, those you pay tax on at claim time and those you do not. 

One thing that people hate when it comes to life insurance is the paperwork.

The application form is a bit of a book, and it can be a bit daunting to complete, even when you are fit and healthy. We advisers do not like them much either, but they need to be done.

What most people do not realise when they have existing insurance cover, that there are features built into many policies that let you increase them without lots of paperwork.

I'm looking for insurance cover, but I do some interesting things;

By interesting things, I'm assuming this is related to your hobbies, activities and occupation. 

Insurance companies do take an interest in what activities you do because sometimes they are risky. Immediate things which come to mind for most people are bungy jumping and parachuting. The list is much longer.

 If you hear this, your adviser may not have explained things as clearly as they could have. 

'Terms' is industry slang or jargon for special terms, which means a client's policy has been modified, by the insurer, from the original standard policy contract your cover was proposed on. 

The offer of terms or special terms offer generally happens at application time, but can be applied during the policy or at claim time. If the insurer becomes aware of a material fact, that will change the terms of the contract the insurer would have offered at application time. Avoid the later two examples as they can have unintended and surprising outcomes. 

It seems there is plenty to write about this week. 

Russell Hutchison has said the following on his blog moneyblog this week.

An Australian man whose daughter went to live in Syria claims she did nothing wrong by going there, and was misled into the venture which was supposed to be for humanitarian purposes. Headlines describe her as a "Jihadist." But her motivation is not the point as far as the insurance claim is concerned.

Diana’s Clements recent article on heart attack definitions in trauma insurance and the situation of a claimant in Australia, not getting paid for his heart attack, has put the spot light on the definition of a heart attack in trauma insurance here.

Looking into heart attack definitions in the market, from what you can presently buy, the quality level across heart attack definitions is quite surprising.

There has been plenty of contention about Sovereign heart attack definitions over the years. The rating for this would suggest it’s somewhat founded, with a 21% gap between it and the best rated heart attack definition.

As our largest life insurer, Sovereign also has the largest number of trauma policies on their books.

This question gets asked from time to time, and the simple answer is to help people. Which often gets a 'say what' sort of look, then 'but you sell insurance?' Yup, that's what I do.

Those in the industry understand my answer intimately, those outside often don't understand it so much.

I'll try and explain.

I wrote recently about a new approach Asteron was taking to income protection.

In the right client situation quite appropriate, in others it would potentially be a disaster. As the options in insurance advice expand and hybrid or niche products develop, the need to have an adviser involved is even more apparent. One that really understands the application of insurance benefits to your risks.

As an insurance adviser it is interesting watching people's behaviour. Most people are put off talking to an insurance adviser because they might sell them something. I'll talk about that 'something' later.

As an insurance adviser I look at the big picture and sit across a number of disciplines. Insurance is the ambulance at the bottom of the cliff, providing financial support in time of need and loss. Those times of need and loss can be wide ranging. From your possessions, to something happening to you or your family, to something happening to your business or your employees.